We offer two shipment methods for our customers. Depending on both contents and location, our shipping is handled by either the United States Postal Service or UPS Ground Delivery Services. Most packages shipped will arrive in 3-5 business days from the order date.
On occasion, Boca Grande Outfitters offers free shipping promotions to our customers. This can be done on the site itself or through exclusive email offers. To make sure you receive these offers, be sure you’re included on our notification list where you can receive the latest news and updates from Boca Grande Outfitters.
Items should be returned new, unworn and with all original tags and labels still attached. In addition, shoes should be returned in their orginal, undamaged shoe box. We may refuse to accept returns which are not in the above specified conditions. Returns and exchanges will only be accepted within 30 days of the purchase date.
If you would like to return or exchange an item, please email us with your request so we can help you oout: firstname.lastname@example.org
Please mail returns/exchanges to:
Boca Grande Outfitters
375 Park Avenue
P.O. Box 1799
Boca Grande, Florida 33921
Please include a copy of your invoice or proof of purchase with your return. If you do not have an invoice, include your name, order number and the best phone number to be contacted by. Once your return is received and processed, we'll refund you in the orginal form of payment. Please allow 3 - 5 business days for your refund to be reflected on your account.
Note: All sale items are final and non-refundable.
Please feel free to contact us anytime: